Open main menu
Frequently Asked Questions
Can't find the answer you are looking for? Reach out to our
The app doesn’t connect to the camera.
Does the app use Bluetooth or Wi-Fi? Can I use it off grid?
Can I transfer photos?
The app is showing an error: “Please upgrade Smart Remote Control”. Exposure controls don’t work.
I cannot control focus from the app
Exposure controls disappear when focusing.
My camera is shooting JPEG. How do I switch to RAW?
I have a feature request/feedback.
Is it a subscription or a one-time purchase?
I want a refund.
I love the app. I want to help.