Troubleshooting
This section covers common issues and how to resolve them.
- Unable to Join the Network
- Connection Stuck on “Initializing”
- Camera Disconnects Unexpectedly
- Slow Live View or Laggy Performance
- Focus Not Moving in Bracketing
- Sony: No Focus Control
- Sony: RAW Format Not Matching Camera Settings
- Sony: Very Slow Photo Capture
- Photos Permission Required
- Location Permission Required
If your issue isn’t listed here, see Getting Help to contact support.